FAQ
Are your products safe for children?
Yes. All Elowen Kids furniture is made with non-toxic finishes, smooth edges, and sturdy, stable construction to meet high safety standards.
What materials do you use?
We use high-quality solid wood and durable, child-safe plywood with non-toxic, eco-friendly sealants.
Do your products come with assembly instructions?
Yes. Every order includes detailed assembly instructions and all necessary hardware.
Can I cancel or change my order?
You may cancel or modify your order within 24 hours of placement. Once production or shipping has begun, changes cannot be guaranteed.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping times and fees vary by location.
What if my item arrives damaged?
Please contact us within 48 hours with photos of the damaged item and packaging. We will send a replacement or process a refund immediately.